Feedback, criticism, and motivation across cultures

As a leader of a culturally-diverse team, have you ever been surprised by the reaction of a team member to your well-intended feedback? For example: Have your direct, constructive suggestions for improvement ever caused strong, negative ... Read More

Intercultural Communication at Work

A collection of articles, curated by Ann Marie Lei, about useful topics for anyone working and communicating across cultural and/or language barriers in the global workplace. ... Read More

Language. Conversation. Relationships. Three Common Challenges in Culturally Diverse Teams

In my experience leading, and working with clients who lead, culturally diverse teams I've noticed certain challenges that we all seem to share in common. Three of the challenges that I encounter and hear about most frequently relate to language, ... Read More

How do You Like your E-mails?

Short, sweet, direct + to the point? Warm and friendly, opening with a nice greeting and closing with a cheery good-bye? Or long, detailed, and packed full of data, facts and other useful information? Chances are that the way you typically ... Read More