Archives for August 2011

Graphic Facilitation: “I see what you mean…”

For years I've used Powerpoint and other visual presentation tools to explain complex concepts and connect emotionally with my students and workshop participants. I've usedĀ VisualsSpeakĀ facilitation tools to help people in work teams learn more about ... Read More

The English Language Advantage

"You Americans, you have no idea how easy you have it! You get to use your native language at work every day." This comment took me by surprise, coming from a Scandinavian co-worker with, to my ears, excellent English-language skills. I tried to ... Read More

“Welcome to the U.S. Here’s your desk…”

"...and your phone, and computer, and a list of phone numbers and e-mail addresses for people you'll be working with. Let me know if you need anything else." If, like many of my clients and former colleagues, you transferred to a U.S. office of ... Read More

A place where everybody knows your name

I used to love watching the television show, Cheers. The writing was brilliant, the characters distinctive, and they always made me laugh out loud. My favorite part was whenever Norm walked into the bar and everyone looked up and shouted, "Norm!" ... Read More

Cultural Rules: “Can you do that here?”

Sitting in the early evening sunshine in our friends' backyard, I reached across the table, picked up an open bottle of wine, and poured myself a glass. My daughter, Katie, tapped me on the shoulder and said, "can you do that here?" "Do what?" "Pour ... Read More